Question 1

Do I keep 100% of membership revenue?

Accepted Answer

Yes. Smile Advantage charges a flat monthly fee with no per-member charges. Your software cost stays the same whether you have 50 members or 5,000. Standard processing rates apply through Smile Advantage Payments when members pay by card.

Question 2

Can I switch plans if my practice grows?

Accepted Answer

Yes. You can upgrade from Advantage Core to Advantage Pro at any time to unlock features like PMS integration, Payment Requests with Payment Plans, and printable QR code payments.

Question 3

Is there a contract or commitment?

Accepted Answer

We offer month-to-month billing with no long-term contracts required. Annual billing provides a discount, but you're never locked in.

Question 4

Are there any limits on the number of members?

Accepted Answer

No. All plans support unlimited members. Smile Advantage never charges per-member fees, so you can grow your membership program without increasing your costs.

Question 5

Do you offer a free trial?

Accepted Answer

We offer personalized demos where you can see exactly how Smile Advantage works for your practice. Contact us to schedule a walkthrough.

Question 6

What payment methods can my patients use?

Accepted Answer

Smile Advantage Payments supports Visa, Mastercard, Amex, and Discover. Patients can pay via in-office terminal (swipe, dip, tap), Text to Pay, QR code, online payment links, or card on file. You can also record cash and check payments for tracking.

Question 7

What about credit card processing fees?

Accepted Answer

Smile Advantage Payments provides built-in payment processing with standard rates for all card transactions, including membership payments. There are no per-member fees or hidden charges on top of processing.

Question 8

Is my data and my patients' data secure?

Accepted Answer

Smile Advantage is built following HIPAA requirements to safeguard patient health information. All data is encrypted at rest and in transit, payments are processed through a PCI Level 1 Compliant service provider with tokenized card storage, and important actions are logged with a complete audit trail.

Question 9

Does Smile Advantage integrate with my PMS?

Accepted Answer

Advantage Pro integrates with Dentrix, Eaglesoft, Open Dental, and 50+ other practice management systems. With PMS integration you get patient search and import, today's appointments view, ledger posting, patient balances, and a full patient ledger and timeline. Optional add-ons include Automatic Ledger Post for hands-free transaction posting and Automatic Patient Import to create members from your daily schedule.

Question 10

Do you offer discounts for multiple locations?

Accepted Answer

Yes. Our Enterprise plan is designed for multi-location practices and DSOs with custom pricing, dedicated account management, and custom integrations. Contact sales for details.

Simple pricing. Keep 100% of membership revenue.

Advantage Core

Advantage Pro Popular

Enterprise

Advantage Core

Advantage Pro

Enterprise

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